At Hashco Sports, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a straightforward refund policy to ensure your peace of mind. Please review the following terms and conditions regarding our refund policy:
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be returned within 2-3 days of the original purchase date.
- The item must be unused, in its original packaging, and in the same condition as when it was received.
- Proof of purchase, such as a receipt or order confirmation, must be provided.
- The item must be returned to our designated return address.
Refund Process
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and credited back to the original method of payment within 5-7 business days.
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the item.
Non-Refundable Items
Certain items are not eligible for refunds, including:
- Customized or personalized products.
- Gift cards or promotional items.
- Items that have been used or damaged by the customer.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact our customer service team at hashco.sports@gmail.com. We are here to assist you and address any issues you may encounter.